Privacy policy

This Privacy Policy explains how your personal data is collected, stored used, disclosed and processed by Game Connect LTD. (the “Company” or “we”) when you access and/or use the website (the “Website”), our mobile applications (the “Apps”), or other products or services owned and/or operated by the Company (collectively, the “Services”), or when you otherwise interact with us. “Personal data” refers to any data relating you that the Company obtains from you or other parties.

The types of data processed and how they are used depends, largely, on the services you request or use, or going to use from the Company or on the Website or in Apps, or the Company agrees to provide to you from time to time.

Our Services include the web pages at the P2L domain and our online gaming services and other services, which are accessed by means of the Website and Apps (“Services”).

We may change or amend this privacy policy at our sole discretion at any time. Any revisions to this Privacy Policy will be posted on the homepage of the Website. It is your covenant to periodically visit the Website to review any changes and/or amendments that may be made to the Privacy Policy. In case of significant changes, the Company will bring these changes to your attention.

We appreciate and value your privacy and want you to know how we collect, store and use, operate, disclose and process your personal data. You should be aware that your personal data will be held by the Company and responsibility for their controlling and processing lies with:


a legal entity duly incorporated and acting under the Laws of Malta, with company registration number C67439, whose registered office is at Tower Street, Level 3 (ADR No.4462), Tower Business Centre, Swatar, Birkirkara, BKR 4013, Malta.

By providing us with your personal data and/or continuing the Website surfing, Apps use, you also express your consent to the Company to collect, hold, store, use, operate and disclose your personal data in accordance with this Privacy Policy. If you do not accept this Privacy Policy you must immediately stop to use the Services, the Website and the Apps.

Please be aware, that if you are a child under 13 years of age, you are not allowed to use or access the Services, the Website and the Apps in any manner and at any time.

Why do we collect and process your personal data?

We use and disclose personal data for the purposes to provide the Services properly and in most effective way, except as otherwise permitted by applicable law.

In general, we collect, use, disclose and process personal data to meet the needs of our customers and for our business purposes, including:

  • to provide the products and services you request;
  • to maintain, deliver and improve our Services;
  • the day-to-day operation and maintenance of accounts and services;
  • collection of amounts outstanding from you;
  • to tell you about services or other related products and services offered by us;
  • to manage our Website, Apps and Services;
  • to understand our customers and their needs;
  • to learn about our markets and design and improve our services and related products;
  • to analyze and track data to determine the usefulness or popularity of certain content and to better understand the online activity of the Website and/or Apps users;
  • to administer and process any request for data or applications;
  • to comply with our regulatory and legal obligations, including but not limited to warrants, subpoenas and court orders or to meet government tax reporting requirements;
  • to contact you (including by way of e-mail);
  • to provide you with data about our products and services, or those of others, that you may be interested in;
  • to investigate suspicious activities;
  • to fulfill a contracts and commitments the Company could have with you;
  • to protect our rights and property;
  • to test new services;
  • to obey laws and regulations that apply to the Company and its business;
  • to respond to requests for information from regulatory (if any) and other authorities;
  • to develop and carry out marketing facilities;
  • to manage fees, charges and interest due on the user accounts;
  • to collect and recover money that is owed to the Company or other users;
  • to manage the relationship with the users;
  • to fulfill our lawful or regulatory requirements;
  • to develop new products and services;
  • to send you technical notices and support and administrative messages;
  • to communicate with you about products, services, promotions, events and other news and data we think will be of interest to you;
  • to monitor and analyze trends, usage and activities in connection with our Services;
  • to detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Company and others;
  • when it is the Company’s legal duty under applicable law and regulations applicable to the Company (such as anti-money laundering legislation);
  • when it is in public interest;
  • to link or to combine data we collect from or about you; and
  • to carry out any other purpose for which the data was collected.

We may collect personal data from visitors and users of the Website. We may use this data to advise them of products, services and other marketing materials which may be of interest to them. We may also invite visitors and users to participate in market research, surveys and similar activities.

In the event we propose to buy or sell any business or assets, we may disclose your personal data in an anonymized form. This data would only be disclosed to a prospective buyer or seller and would also be anonymized.

Personal data is only collected and processed when voluntary offered and solely that are clearly defined on the Website, the Apps, while rendering the Services.

The Company uses different types of personal data and groups them together as follows:

Type of personal data

Description by way of examples


Your name, address, phone number, e-mail address, how to contact you, telephone number, messengers accounts; social networks accounts


Your assets, financial position, status and history, income, expenditures, a number given or issued to you by your government to identify who you are, such as identity card number; digital wallet data; bank account number;


Details about payments, subscriptions, accounts, tax information, direct debit data


Data we get about where you are. Such may come from your phone number, GPS, sensor data from your device, information about things near your device, such as WIFI access point, cell towers, Bluetooth-enable devices, IP address, the address where you connect a computer to the internet, or a merchant where you buy something with you card


Details about how you use Services, terms you search for, videos and streams you watch, views and interactions with content and ads, voice and audio information when you use audio features, purchase activity, people with whom you communicate and share content, browsing history, log information


Details on the devices and technologies you use


What we learn about you from letters, e-mails, chats, conversations between us and on the Website

Usage Data

Other data about how you use Services

Documentary Data

Details about you that are needed and stored in documents in different formats, or copies of them


Any permissions, consents or preferences that you give to the Company. This includes things like how you prefer the Company to contact you

The Company may also collect data related criminal convictions and offences of its customers and/or users related to its users as part of the our anti-money laundering politics.

Within the scope of your relationship with us, you must provide personal data which is necessary for initiation and execution of our mutual relationship and the performance of the associated contractual obligations or which the Company is legal obligated to collect.

Data You Provide to Us.

We collect data you provide directly and voluntary to us. For example, we collect data you provide when you create an account, subscribe to our updates, respond to a survey, fill out a form, request customer support or communicate with us. The types of data we may collect include your name, surname, postal mail and email addresses, telephone number, credit card number and/or expiry date, billing data, bank accounts numbers, digital wallet data, bitcoin, etherium, dash, Level Up Coin or other cryptocurrency address, username and password, survey responses and any other data you choose to provide.

If you use our Services, the Website or the Apps our third-party service provider may collect your payment method data for use in connection with your payments for Services.

If you sell any digital content to us or other users using our platform, we may require you to submit a tax form in connection with your receipt of payments from us. The tax form may require you to provide certain data, including your name, business name, address or tax identification number (e.g., SSN or EIN). We will use this tax form data solely to submit relevant tax filings.

Data We Collect Automatically.

When you use our Services, we automatically collect data from your devices. For example, we may collect:

Log Data. We collect log data when you use our Services, including access times, pages viewed, IP address, and the web page that referred you to our website.

Device Data. We collect data about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, your web browser, and device identifiers (including a network ID used to communicate with our platform).

Telemetry Data. If you use any of our open source software, we may collect bandwidth upload and download speeds, the amount of free and used storage space on your device and other statistics about your device.

Usage Data. If you use our Services, we may collect data associated with your usage of the Services, such as frequency or timing of usage and we may record instances in which you have used your private key to authenticate communications.

Data Collected by Cookies and Other Tracking Technologies via our Services. We and our service providers use various technologies to collect data when you interact with our websites and mobile apps, including cookies and web beacons. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect data about your device identifiers, web browsers used to access the Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used in our web Services or emails to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.

We use various technologies to collect and store information, including cookies , pixel tags , local storage, such as browser web storage or application data caches , databases, and server logs .

Data We Collect from Other Sources.

We may also receive data about you from other sources, such as when logging into your Services account by using your account credentials for a separate third-party service. We will receive data from that service as indicated in the relevant third party’s authorization screen.

Automated decisions making.

The Company may make any decisions on automated processing. You may contact the Company anytime to disable to use your personal data for automated decisions making. Your notice shall be made to the Company’s e-mail address – or in your account, or by registered mail to Company’s address describe herein - Tower Street, Level 3 (ADR No.4462), Tower Business Centre, Swatar, Birkirkara, BKR 4013, Malta.


The Company may from time to time use your personal data to tell you about services, products, news, events and offers that may be relevant for you. In order to decide which services, products, news, events and offers to tell you about, the Company studies your personal data the Company has on you, at any given time, to form a view on what the Company thinks you may want or need, or what may be of interest to you.

The Company may use your personal data to send you marketing messages to serve its legitimate interest (as defined herein), provided the interests of the Company do not unfairly go against what is right and best for you. The Company does not need your consent to send you these marketing messages, but you have absolute right to require to stop sending you marketing messages by contacting the Company at any time described herein.

If you are a user of the Services, Website and/or Apps the Company may use your e-mail address to send marketing messages to you, unless you have objected.

Sharing of Data.

Within the Company, access to your personal data is given to those officers who require such access to perform the Company’s contractual and any other legal obligations.

Access is also given to third party service providers and agents engaged by the Company for these and other business purposes.We may share data about you with others as follows:

  • With service providers that perform work for us;
  • When you use interactive areas of our Services, like our blog or other online forums, certain data you choose to share may be displayed publicly, such as your username, actions you take and any content you post;
  • In response to a request for data if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among Company and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; or
  • With your consent or at your direction;
  • We may also share your personal data if the structure of the Company changes in the future. During this process we may share your data with other parties only if they agree to keep your personal data safe and private as we do.

We may also share aggregated or de-identified data, which can not reasonably be used to identify you.

Social Sharing Features.

Our Services may offer social sharing features and other integrated tools. Your use of such features enables the sharing of data with your contacts or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more data about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Analytics Services Provided by Others.

We may allow others to provide analytics services on our behalf in connection with our Services. These entities may use cookies, web beacons and other technologies to collect data about your use of the Services and other websites and apps, including your IP address, web browser, pages viewed, app performance, time spent on pages and links clicked. This data may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.


The Company takes and maintains reasonable physical, electronic, and procedural safeguards to protect data about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

We place your account data on the secure portion of the Website, using firewalls and other security technology to protect our network and systems from external attacks, and we require you to enter a unique user name and password to access your account data online. Our servers are enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the personal data that you provide or access during a secure session. In addition, if you access data online, we use digital certificate services to authenticate that you are transacting with our website and not the website of an impostor.

Our employees and third party’s service providers have access to your personal data only on a "need to know" basis. We conduct regular internal audits of our business practices and procedures in order to protect your personal data.

The Website and our Services are not targeted to children under the age of 13 and we do not intentionally collect personal data from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal data through the Website, we will take reasonable steps to delete the data. If you believe we may have accidentally received personal data from a child under the age of 13, please contact us immediately.

Third-Party Sites.

The Website may contain links to other third party websites that may collect personal data about you, including through cookies or other technologies. If you link to another website, you will leave this Website and this Privacy Policy will not apply to your use of and activity on those other websites. You should consult these other websites' privacy policies as we have no control over them and are not responsible for any data that is submitted to or collected by these third parties.

How long can the Company keep your personal data.

The Company possesses and stores your personal data as long as necessary for the performance of the Company’s contractual and other legal obligations. In this regard, it should be noted that your relationship with the Company is a continuing obligation designed to last for several years.

After you stop being a user of the Services, the Company may keep your personal data for up to 2 years for one of these reasons:

  1. to respond any questions and complaints;
  2. to show that the Company treated you fairly;
  3. to maintain records according to rules that apply to the Company such as applicable tax laws, money laundering laws and regulations;
  4. to preserve evidence that may be needed for the establishment, exercise or defence of legal claims.

The Company may also keep your personal data for a longer period for research or statistic purposes. If the Company does, it will make sure that your privacy is protected and only use it for those particular purposes.

Transfer of Data to Malta and Other Countries.

The Company is based in Malta and the data we collect is governed by Maltese law. By accessing or using our Services or otherwise providing data to us, you consent to the processing and transfer of data in and to the Malta and other countries, where you may not have the same rights as you do under your local law. Where this is the case, we will take appropriate measures to protect data about you in accordance with this Privacy Policy.

The Company will only send your personal data to a country outside the European Economic Area:

  1. if this is required for the execution of your orders;
  2. if this is prescribed by applicable law;
  3. if you have given your consent;
  4. in the context of data processing undertaken by third parties on behalf of the Company and according to the Company’s instructions.

If the Company does send your personal data to a third country, the Company will make sure that your personal data is secured and protected in the same way as if it was being used in European Economic Area. The Company will use one of the following safeguards:

  1. send it to a third country with privacy laws that give the same protection as the European Economic Area, as certified by an adequacy decision of the European Commission. Learn more about this on the European Commission website –
  2. Put in place a contract with the recipient that they must protect it to the same standards as applicable in the European Economic Area. Learn more about this on the European Commission website –
  3. Transfer it to organizations in the USA that are part of the Privacy Shield ( This is the framework that sets privacy standards for data sent between the USA and European Economic Area countries. It makes sure the standards are similar to what is used within the European Economic Area. Learn more about this on the European Commission website –
  4. Transfer it to organizations that comply with binding corporate rules, or an approved code of conduct or certification mechanism that requires its protection to the same standards as applicable in the European Economic Area.


You may update your Services account data by logging into your account.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

You may opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

How to exercise your personal data protection rights.

You may exercise your data protection rights any time in any of the following ways:

  1. by sending an e-mail to the Company e-mail address –;
  2. by sending an on-line message in your personal account;
  3. by sending a mail to the Company’s registered address - Tower Street, Level 3 (ADR No.4462), Tower Business Centre, Swatar, Birkirkara, BKR 4013, Malta.

You have the right to obtain from the Company confirmation as to whether or not your personal data is being processed and to access your data from the Company.

You have the right to question any personal the Company holds about you that you think wrong or incomplete. If you do, the Company will take reasonable steps to check its accuracy and correct it.

You have the right to object to the Company’s use of your personal data and require the Company to stop using your data in any of the following circumstances:

  • you have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is intended by the Company to safeguard its legitimate interests or to serve the public interest. If you lodge an objection, the Company will no longer processed your personal data unless the Company can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or unless the processing is for establishment, exercise or defense of legal claims;
  • you have the right to object to the processing of your personal data for marketing purposes. If you lodge such an objection, your data will no longer be processed for such purposes;
  • you have the right to object to the processing of your personal data for scientific or historical research purposes or statistical purposes, on grounds relating to your particular situation, unless the processing is necessary for the performance of a tasks carried out for reasons of public interest.

You have the right to have the Company delete or remove your personal data in the following circumstances:

  • the processing of the data by the Company is no longer necessary for any of the reasons the data was collected and used;
  • you have withdrawn your consent and there is no other reason for the data processing;
  • you have successfully objected to the processing of the data by the Company;
  • the data has been unlawfully possessed;
  • deletion is required by law.

There may be legal or other official and authorized reasons why the Company needs to keep your personal data. But please tell the Company if you think that your data should be not processed and deleted.

You also have the right to restrict the Company’s use of your personal data in the following circumstances:

  • pending verification by the Company of data the accuracy of which you have contested;
  • the processing is unlawful, but you do not want your data to be erased;
  • the Company no longer needed the data but you do not want it to be erased because you need it for the establishment, exercise or defence of legal claims;
  • pending the Company’s assessment where you have objected to processing intended to safeguard the Company’s legitimate interests.

Where the Company relies on your consent for the processing of your personal data, you may withdraw your consent at any time. If you withdraw your consent, the Company may not be able to provide certain products and services to you. If this is so, the Company will tell you before giving effect to your withdrawal notification.

You have the right to receive your personal data from the Company in a format that can be easily re-used. You can also ask the Company to pass on your personal data in this format to other third parties, where this is technically feasible. This right relates to the data which you have provided to the Company and which the Company processes electronically in reliance on your consent or for fulfilling the contractual and other obligations between you and the Company.

If you are unhappy with how the Company has used, or uses, your personal data, please let the Company know. You also have the right to complain to the Office of the Commissioner for Personal Data Protection.